Privacy Policy

1. Information We Collect

When you contact us or request our services, we may collect information such as:

• Full Name
• Phone Number
• Email Address
• Property or Service Location
• Service Requirements
• Information provided through contact forms
• Any other information you voluntarily provide to us

We only collect information that is reasonably necessary to respond to your enquiry and provide our services.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and service requests
• Schedule consultations and installations
• Provide quotations and service information
• Arrange technical support
• Communicate with you about your requested services
• Improve our website and customer experience
• Maintain business and service records

We do not use your information for purposes unrelated to your interaction with us unless permitted or required by applicable law.

3. Contact Information

If you submit your information through our website, our team may contact you by phone, WhatsApp, or email regarding your enquiry or requested service.

4. Information Protection

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

5. Sharing of Information

We do not sell or rent your personal information.

Your information may only be shared with relevant personnel, technicians, service providers, or business partners where reasonably necessary to respond to your request or provide the requested service, or where required by law.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance your browsing experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services

Our website may contain links or integrations to third-party websites, platforms, maps, social media, payment services, or other external services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Your Privacy Rights

Depending on applicable UAE law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements.

Any updated version will be published on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Smart Home Dubai
A Division of Upkeep Building Maintenance LLC

Email: info@smarthomedubai.net
Phone: +971 52 699 8352

Areas We Serve: Dubai | Sharjah | Abu Dhabi